You are here:

Caring for your hearing aids

A hearing aid is made up of several different parts, each of which will need regular cleaning to ensure a long, optimal lifespan for your device. If you need extra help feel free to contact one of our advisors, who will be happy to talk you through the process - here we'll go through each part in turn, so you can see how to keep your hearing aid in good condition.

Before cleaning your hearing aid, you should always make sure your hands are clean and dry, and carry out any maintenance over a soft surface at a table to avoid dropping it - they can be quite fiddly!

In the ear hearing aid 

 

Daily Tasks

● Wipe down the surface of your hearing aid with ampliclear cleaning wipes, or with the ampliclear cleaning spray and cloth provided to remove any dirt or dry wax.

● Clean all dirt collected in the sound outlet by using the brush provided.

● If your hearing aid has a small vent hole under the sound outlet, clean this with ampliclear airspray or the brush provided.

● If there appears to be any moisture on your hearing aid, please put it into an ampliclear dry cup or an airing cupboard overnight.

Monthly Tasks

● The microphones on your hearing aid are small openings located above or below your battery tray. There may be one or two microphones. Gently brush these openings with a clean brush to remove any dust or dirt.

● Check the condition of the wax filter. If your filter is looking discoloured or dirty, or if there is wax in it that you cannot brush out, it is time to change the filter. Your pack of new filters will include a tool to change the filter. Use one end to remove the old filter from the sound outlet, and use the other end to carefully push another clean filter into its place.

Six Monthly Tasks

● If you haven't already changed the wax filter on your hearing aid you should do so now. Thesefilters need to be changed at least once every six months.

● Your pack of new filters will include a tool to change the filter. Use one end to remove the old filter from the sound outlet, and use the other end to carefully push another clean filter into its place.

In ear 2 In ear 1

 

 

 

 

 

 

 

Caring for your reciever in the ear (RIC) hearing aid

 

Daily Tasks

● Wipe down the surface of your dome and thin wire thoroughly with ampliclear cleaning wipes or
with the cloth provided, to remove any dirt or dry wax.

● Clean all dirt collected in the sound outlet at the end of your dome by using the brush provided.

● If there appears to be any moisture on your hearing aid, please put it into an ampliclear dry cup or
an airing cupboard overnight.

Monthly Tasks

● Check the whole surface of your hearing aid and give it a thorough clean with ampliclear cleaning
wipes. Pay particular attention to the microphones on the hearing aid which are two openings on
the back of your aid, usually above your program button. Give these openings a gentle clean using
a brush to remove any build up of dirt or dust.

● Check the condition of the wax filter. If your filter is looking discoloured or dirty, or if there is wax in
it that you cannot brush out, it is time to change the filter.

● Your pack of new filters will include a tool to change the filter. Use one end to remove the old filter
from the sound outlet, and use the other end to carefully push another clean filter into its place.

● Brush away any wax from around the dome.

Six Monthly Tasks

● If you haven't already changed the wax filter on your hearing aid you should do so now. These filters need to be changed at least once every six months.

● Your pack of new filters will include a tool to change the filter. Use one end to remove the old filter from the sound outlet, and use the other end to carefully push another clean filter into its place.

● Carefully check your domes, checking for tears, hardening or severe discolouring. If you see any of these in your domes please contact your local Amplifon hearing centre to arrange a 5 star service check, during which your Hearing Aid Audiologist will change your domes.

● If your hearing aid has microphone protectors these will need to be changed at least once every six months as instructed by your Hearing Aid Audiologist.

RIC 2RIC 1

 

 

 

 

 

 

 

Caring for your behind The Ear with Mould

 

Daily Tasks

● Wipe down the surface of your mould with ampliclear cleaning wipes or with the ampliclear cleaningspray and cloth provided to remove any dirt or dry wax.

● Clean all dirt collected in the sound outlet by using the brush provided. The other end of the brushcan also be used to pick free any wax that has become stuck in the sound outlet.

● If your hearing aid has a small vent hole under the sound outlet, clean this with an ampliclear airsprayor the brush provided.

● If there appears to be any moisture on your hearing aid, please put it into an ampliclear dry cup or anairing cupboard overnight.

● Check your tubing for moisture droplets. If any are found, remove the tubing from the hearing aidwhere the two meet. Then use an ampliclear airball to clear the moisture before reattaching the tubing to the hearing aid.

Monthly Tasks

● Remove the tubing from your hearing aid where the two meet. They should pull apart by holding the hook of the hearing aid and the tubing and pulling gently.

● Use ampliclear airspray to blow air through the tubing from the end you just detached, which will clean out any wax stuck further into the tubing.

● Alternatively you can put your mould and tubing into warm soapy water. DO NOT PUT YOUR HEARING AID NEAR THE WATER. Once you have soaked your tubing and mould you should rinse it thoroughly and leave to dry completely before reattaching to the hearing aid.

Six Monthly Tasks

● The tubing will deteriorate over time and may affect the sound quality. This tubing needs to be changed every six to twelve months. If you feel your tubing has become hard or discoloured or the sound quality has dropped noticeably, please contact your local Amplifon hearing centre to arrange a 5 star service check, in which your Hearing Aid Audiologist will change your tubing.

● If your hearing aid has microphone protectors these will need to be changed at least once everysix months as instructed by your Hearing Aid Audiologist. 

BTE Mould 1BTE Mould 2

 

 

 

 

 

 

 

Caring for your behind the ear open fit hearing aids

 

Daily Tasks

● Wipe down the surface of your dome and thin wire thoroughly with ampliclear cleaning wipes or with the ampliclear cleaning spray and cloth provided, to remove any dirt or dry wax.

● Clean all dirt collected in the sound outlet at the end of your dome by using the brush provided.

● If there appears to be any moisture on your hearing aid, please put it into an ampliclear dry cup or an airing cupboard overnight.

● Check the tubing for wax. If there are any blockages detach the tubing from the hearing aid where they meet. Then pass the cleaning thread through the tubing and pull out at the other end. Once clean, reattach the tubing to the hearing aid.

Monthly Tasks

● Check the whole surface of your hearing aid and give it a thorough clean with ampliclear cleaning wipes. Pay particular attention to the microphones on the hearing aid. There are two openings on the back of your aid, usually above your program button. Give these microphone holes a gentle clean with a brush to remove any build up of dirt or dust.

Six Monthly Tasks

● Carefully check your domes, checking for deterioration such as tears, hardening or severe discolouring. If you see deterioration, please contact your local Amplifon hearing centre to arrange a 5 star service check, in which your Hearing Aid Audiologist will change your domes.

● Similarly check your thin tubes. Make sure there are no splits or kinks in the tubing. Also check for any hardening or severe discolouring. If there are any problems with your tubing contact your local Amplifon hearing centre to arrange a 5 star service check, in which your Hearing Aid Audiologist will change your thin tubes.

● If your hearing aid has microphone protectors these will need to be changed at least once every six months as instructed by your Hearing Aid Audiologist. 

BTE Open Fit 1BTE Open Fit 2

If you have any problems with caring for your hearing aid, please refer to our troubleshooting guide. If you are unable to fix any problems you may be experiencing, you will need to contact your local branch to speak with your Hearing Aid Audiologist.