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Our commitment to you

It can be worrying to realise that your hearing is not what it used to be. Doing something about it demands courage and resolve.

If you or a loved one has shown the commitment to address their hearing loss, we believe our commitment to you should be equally strong. From the moment you set foot in an Amplifon branch, we are with you every step of the way.

You can rely on us to provide a consistently high level of customer service at all our branches. Amplifon brings you the latest advances in hearing aid technology and continue to support you in your hearing needs for years to come.

Our experienced hearing aid audiologists will reassure you and work with you to find the right hearing aid for your lifestyle and budget.

Personal service          Free hearing test          Highly qualified professionals          Latest digital technology

Lifetime Aftercare          60 years' experience          Quality standards          Price Promise          Customer satisfaction

Peace of mind          Always here when you need us


Personal service

You're unique - that's why we take the time to assess your own individual hearing requirements and tailor a solution that helps you in your work, leisure and lifestyle.

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Free hearing test

Your journey to better hearing begins with a free, personalised hearing assessment to diagnose the extent of your hearing loss.

Also see:    What happens in the hearing test?

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Highly qualified professionals

You're in safe hands with Amplifon's hearing aid audiologists, who are all fully qualified with many years of experience. All our hearing aid audiologists are registered with the Health & Care Professions Council (HCPC) which only registers professionals who meet its high standards for training, professional skills and behaviour. And we ensure they keep up to date with the latest advances in hearing aid technology via a comprehensive programme of continuing professional development.

Also see:   Our hearing aid audiologists

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Latest digital technology

We provide and fit hearing aids from the world's leading manufacturers. The latest digital technology means that our hearing aids are small, discreet and comfortable. And we offer a free lifetime Aftercare service so that you always have the best possible hearing solution for your needs.

Also see:    Hearing aids explained

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Lifetime Aftercare

Our focus is to create and deliver a lifetime programme of personalised hearing care for every one of our customers. We recognise that each customer needs a unique hearing solution to suit their individual hearing loss and the demands of their daily life - and we also recognise that these needs may change during a customer's lifetime. Just as your eyesight changes with age, so does your hearing.

Also see:      Your Lifetime Aftercare

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60 years' experience

Founded in Milan in 1950, today Amplifon has more than 5,700 specialist hearing centres in 18 countries around the world where our highly qualified professionals deliver the same high quality of care and experience.

Amplifon is the UK's foremost dedicated hearing aid specialist with 60 years' experience of helping people with hearing difficulties. Through our network of over 200 hearing centres nationwide, we offer expert advice and dedicated hearing care from professionally qualified hearing aid audiologists. Our extensive range of hearing aids, accessories and hearing protection products incorporates the latest advances in hearing technology from the world's leading manufacturers including Siemens and ReSound. This technology enables us to offer tiny, high performance aids that are virtually unnoticeable.

Also see:    60 years of Amplifon

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Quality standards

Our high standards of care are reflected in the many testimonials we have from our customers. Read how Amplifon has help our customers to improve their hearing with our expert care and support.  We work with leading manufacturers to bring you the highest quality hearing aids in the world, and our research centre in Milan keeps us and the world wide medical community abreast of the latest advances in hearing research and technology.

Also see:   What our customers say about us

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Customer satisfaction

We want all our customers to be completely satisfied with their hearing aids and to get the very best from them. If you find you are not completely satisfied after one month come back and talk to us - we are committed to working with you to find the best solution to your hearing needs.

Also see:   Living with your new hearing aids      What our customers say about us

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Always here when you need us

If you have any questions please contact your local branch, or if you would like to book a free hearing test you can phone our Contact Centre on 1800 44 11 55  Mon - Fri: 9am to 7pm    Sat: 9am to 5pm

If you are already a customer and you have a query, you can call your local hearing aid audiologist who will be happy to help you.

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